ORGANISATION & PROCESSES

Structural optimisation

The adequate design of the organisational structure is one of the most important decisions in management. In the course of structural design – based on the requirements of corporate strategy and the business model – the role and design of the company headquarters (holding) are laid out, the interplay between (group) headquarters and subsidiaries is determined, the creation of shared service centres is considered and maybe in- and outsourcing decisions are made. Our consulting team has the necessary experience and is equipped with numerous benchmarks for creating an efficient and modern organisation for the firm.

Business process optimisation

Growing expectations of customers and owners pose new challenges. Here it is important to keep the tension between costs, time and quality under control in order to perform effectively and efficiently. Process management contributes to making processes in your organisation more efficient and transparent. We help you in defining uniform processes and, if requested, also in identifying improvement measures and their implementation.

Quality management

The extent to which you meet your stakeholders’ expectations is crucial for your organisation’s success. Quality management provides the framework for continuous improvement that helps you maintain, secure and improve the performance level of your organisation. We gladly assist you in the selection and implementation of quality management systems such as ISO 9001, EFQM as well as sector-specific systems (e.g. JCI or KTQ for health organisations or CAF for public management).